Returns

Returns & Refunds policy

Eligibility for Returns:

USBA art items are eligible for return within 30 days of the delivery date.

Eligible items for a return, must be unused, undamaged, and in its original condition.

Initiation of Return:

Please describe the reason for the return and provide your order number.

Return Shipping:

Customers are responsible for the cost of return shipping.

We recommend using a trackable shipping method and insuring the package, as we cannot be held responsible for items lost or damaged during return shipping.

Inspection and Refund:

Once we receive the returned item, we will inspect it to ensure that it meets the criteria mentioned above.

If the return is approved, a refund will be processed to the original payment method within 7 business days.

Refunds will be issued for the purchase price of the item, excluding any shipping charges and restocking fee of 25%.

Exclusions:

Customized or personalized art pieces are not eligible for return.

If you have any questions or concerns about our return policy, please don't hesitate to contact us.